Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").
UPS Ground (3 - 7 days)
UPS 2nd day
UPS Next day
UPS 3rd day
*Please note the Freight charges include Shipping and Handling, which covers all costs and additional expenses related to the order fulfillment such as UPS surcharge rates, expedited shipping, pick-up services, pre-order warehouse and supplies expense.
If cancellations are necessary, it must be by written request to the manufacturer.
Shipping and handling are non refundable. (Including all refused and unaccepted packages.
It is the customer's responsibility to bring the products to our facility for exchange.
Claims for any damage must be made within 5 days upon receipt of merchandise and all items returned for credit must be in the original package with all parts included please email CS@143story.com for your return authorization (RA) Request.
Please include your Sales ID or Invoice No. in the subject line and the following information in the body: